We have some big news for our incredible community. After 16 extraordinary years, PrimoChill is once again expanding. We are officially relocating our headquarters to Boise, Idaho.
What does this mean to our community?
Short term impacts will be quick and minimal. Our website will still be be enabled to receive orders during this transition, however, there may be delays on some orders placed after Tuesday, August 14. Fulfilling orders will remain our priority, but we ask for your patience during this time.
What will long term impacts be, and why are we relocating our headquarters?
After a long and hard decision by leadership, the entire PrimoChill team has decided to be under one roof once again. Like any long distance relationship it takes a lot of work. As a small team we realize that our processes, ideas, and ultimately our best products are created when we’re all in-sync together in the same location.
With that said, throughout these past few years our team has done a superb job at surpassing all expectations. This has led to several PrimoChill staff members, from shipping to production, joining us on this next chapter.
In addition, this decision will help contribute to streamlining of production lines, ensuring that our customers continue to get the best quality products while receiving quicker and cheaper shipping methods.
This is an exciting next chapter for PrimoChill. Not only will this improve our overall customer experience by introducing more quality choices in computer watercooling, but will also allow us to continue to expand and deliver products that the PrimoChill community desires and have come to expect.
If you have any questions feel free to contact us on any of our social outlets or through our support channels.
Thanks again for all of your support and we look forward to another journey with all of you!
The PrimoChill Team